Aman Tokyo

flywithnych★★★★★★★★★★5.0a month ago

Really nice spa overall. The space is beautiful and very calm, you immediately feel more relaxed when you walk in. Everything was clean and well organized, and the staff were polite and professional without being too much. The treatment itself was good and did the job, nothing mind-blowing but definitely enjoyable. It’s the kind of place you go to unwind and switch off for a few hours, and it delivers on that. Not cheap, but you’re paying for the whole experience and setting. I’d come back.

Ted Ansusinha★★★★★★★★★★1.05 months ago

I was excited to see the Aman Tokyo today and explore it for a future, planned trip with my family. My son and I visited today (we are staying elsewhere on this trip), and thought it would be nice to have some drinks and appetizers in the Aman Lounge (Lobby area) while we visited. Unfortunately, one of the employees asked if he could help us while we were waiting to be seated. I told him we wanted to get some drinks and snacks. He asked for our room number and I told him we were just visiting. He said the lounge was open only to guests staying at the hotel. The website says it is open to guests and non-guests (subject to availability). The lounge was basically empty, but the gentleman did not even say it was subject to availability, he only said in a very firm and unfriendly manner that it was for guests staying at the hotel only. The website should be updated if that is the case. Needless to say, I won’t be planning to stay there in the future. Thank you.

Gio Barone★★★★★★★★★★5.02 months ago

An exceptional stay at Aman Tokyo. The architecture, atmosphere, and attention to detail are truly world-class – calm, refined, and effortlessly elegant. Service was impeccable, striking the perfect balance between professionalism and warmth. One minor detail that felt slightly below the usual Aman standard was the absence or quality of the Pyjamas, which didn’t quite match the otherwise flawless experience. Overall, a remarkable property and without a doubt one of the most impressive stays in Tokyo.

Our_Discoveries5★★★★★★★★★★5.05 months ago

Staying at Aman Tokyo is an exceptional luxury experience that blends the serene Aman resort style with modern Tokyo elegance. The hotel features refined design inspired by Japanese tradition, breathtaking city views, spacious and peaceful rooms, and impeccable service. Every detail reflects exclusivity and calm, making it a perfect choice for travelers seeking privacy and refined luxury in central Tokyo.

Jeff★★★★★★★★★★4.05 months ago

I stayed for a week in Aman Tokyo in the middle of December. I've gone back and forth about whether I should post a review or not simply because a hotel like Aman Tokyo is in it's own world of hotel... in the sense that what you expect out of Aman shouldn't be the same as what you expect from an average hotel. But I'll try my best to explain how I view Aman Tokyo as someone in a position where staying at an Aman would be considered as a very financially irresponsible decision. tl;dr - You're paying for the service, not the hotel itself. If this is how you want to spend your money, Aman is a 10/5. If you value the room the most, the money to value ratio is stronger at many other hotels, including their sister hotel Janu. Personally, I wish I could give it a 4.5/5 on Google but I can't so I'm rounding down to a 4. The main reason would be the hotel room itself (I originally booked their Tokyo Suite but was upgraded to a Garden View Suite), so I'll talk about the room first. I'll also say I booked through a luxury travel advisor, so a lot of things such as the room upgrade may be because of that, but I will never know for sure. For paying top dollar, I would expect the room to reflect the price, no matter how strong the reputation of the hotel is. Don't get me wrong, the room at Aman Tokyo was very nice. Extremely spacious, wonderful design, and great features like heated floors in the bathroom, one of the better beds in Japan, and some of the best blackout curtains for those who want to sleep in. But some of the fixtures were a bit old, such as the bathroom and the room control console. It's a bit unfair of a comparison because it's a new hotel, but their cheaper sister hotel Janu was much more modern while offering the same comforts and spaciousness in the room. Housekeeping did a great job of keeping snacks and the mini-bar stocked, and I especially loved the bottles of juice, but they still paywalled certain things like alcoholic beverages. Meanwhile I've stayed at a few $150-$200/n hotels in Japan that had it for free. Was it just generic brand beers at those hotels? Sure, but again, at the price point of Aman being asked to pay for a bottle of beer feels really weird, at least to me. That being said, everything else about the Aman was either the best or tied for the best I've experienced in Japan, and this is truly where the value is... although this obviously won't apply or be relevant to most people. Their staff is absolutely amazing and they seem to look for opportunities to go above and beyond for you, whether it's gifts or services. When I was asking about transportation to the airport for my departure, the front desk extended my late checkout by half a day since my flight was at night, and before my stay they asked me about my flight into Tokyo and lo and behold, my room was ready for me even though I arrived in the morning and not during their regular check in time. Every request I asked of concierge was responded to quickly and perfectly, and the best part was the concierge desk was always staffed and available. Food and drinks at the Lounge were great and surprisingly priced comparably to other hotels (expensive, but mostly because you're eating in a hotel). Musashi was also a fantastic omakase experience and again, comparably priced to other high-end omakase in Japan. Spa and boutique staff were incredibly accommodating and patient as I was shopping for gifts and helped explain everything I had questions about while also giving me some great recommendations, not to mention the spa services I booked were some of the best I've experienced in the world. The breakfast was a bit more limited than say a breakfast buffet at a chain hotel, but I felt the menu was expansive enough and they handle customization requests very well. So in summary, the service is world class, and the rooms felt a bit lacking purely because of the price point. If you are willing to spend a premium for that service, Aman Tokyo is one of the best hotels in Japan.